TaskCall | Products | On-Call Management

On-Call Management Made Easy

Dev-ops teams need to work round the clock to provide consistent system uptime. On-call management is mandatory to effectively delegate alerts to team members without over burdening anyone. With TaskCall's dynamic on-call management, incidents can be addressed in real time by the correct responders. On-call schedules define how a dev-ops engineer's week looks like while escalation policies define who should be alerted if the primary on-call does not respond. TaskCall's analytics helps you evaluate how effective your on-call management is. Understand whether responders are being over worked, how efficient they are at certain hours and how to maximize their alert management skills. Create a healthier team with TaskCall.


Companies across the globe are driving their operations
with incident response. Don't fall behind.

Service reliability is the core of modern businesses. Elevate your own reliability with the right incident response solution.
Stay protected from unexpected downtimes. Stay ahead of the curve.

On-Call Management
for Modern Dev-Ops

One of the core pieces of maintaining a sophisticated operation is delegation of responsibilities. If one individual ends up doing bulk of the work then the whole process will be slowed down. Their individual efficiency will not hold up to the standard either.

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Incident Response:
A Digital Solution

Incident response is the process of addressing a technical issue that occurs in a company. It could be business application and database issues, untested deployment releases, maintenance issues, cyber-security attack, network outage or datacenter outage.

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Customer Call Support in the Age of Remote Working

The problem with old school customer call support is locality. You are tied down to a single phone number and the people present in the office. That is not sufficient. You want to be able to provide customer support at any time and from anywhere.

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81% of teams report response delays due to manual investigation.

Morning Consult | IBM
Global Security Operations Center Study Results
-- March 2023