Features
Impact Visibility
Map each part of your system on to TaskCall. Get a digital view of your infrastructure. Get real time understanding of impact across your platform. Address issues before impact trickles down to your clients.
Digitize Your System
Jump on board with modern incident response. Set up support hours and how incidents will be handled during them. Execute automated actions when incidents occur and catalyze your response while we automatically group alerts together to stop you from getting distracted by redundancy.
Integrations
TaskCall has a library of in-built integrations which is continuously growing. Come on-board with your own stack. Connect all your monitoring tools readily in a few steps and start receiving alerts in a synchronized and orderly manner.
View Service Activities
Get an understanding of each of your services health. Understand how often they get interrupted and what TaskCall does to reduce noise on them. Improve your system effectiveness with aggregated data.
Schedule Maintenance
Schedule maintenance on your services and define how incidents will be handled during maintenance hours. The information will propagate to all users concerned so everyone stays on the same page.
Business Services
Modern incident response is not just about Dev-Ops and IT-Ops. Business segments can be impacted by technical failure higher up the funnel. Identify impact on such business services and automatically keep business managers notified of how they will be affected.
Dependencies
Make a digital map of your infrastructure by connecting all your technical and business services together. Define how each service is dependent on another. As soon as an incident occurs, TaskCall automatically identifies all other impacted parts of your system so you can quickly visualize and identify the root cause. Understand which client facing business services have been impacted so you can prioritize tasks accordingly.
