TaskCall | Use Cases | Cybersecurity Incident Response

Cybersecurity Incident Response

Contain incident impact with real-time operations

Time is pivotal in curbing cybersecurity impact

Every second matters during a security incident. The longer the incident lasts the deeper it can infiltrate, resulting in a system breach and potentially important data compromise. DevSecOps teams need to act fast to launch a full scale response to mitigate the effects. Without a systematic approach to addressing the response, precious time will be lost. Digitizing the process with TaskCall's real-time operations platform can enable a company-wide mobilization that will help contain the impact and keep your infrastructure protected.

Bring incident response to cybersecurity

TaskCall is designed to facilitate different teams at the same time. Bring you DevSecOps team to the same platform as your DevOps and ITOps teams to work hand in hand during a cybersecurity incident. Retain one source of truth and visibility to engage teams lower down in the funnel to communicate effectively with internal and external stakeholders.

Use multi-level notifications to assemble the right teams as soon as the incident occurs. Let teams take ownership of their own systems and processes for better task delegation and impact analysis. Use automation to diagnose impact across your system so you can stay focused on the parts that require attention. As your teams work as a single unit, security impact is brought under control and a resolution is reached in the fastest possible time.

Engage the right teams right away

Bring DevSecOps and Security teams under systematic on-call management. Immediately after a security incident is detected, the right on-call responders are notified through tiered email, push, SMS, voice call and chat-ops (Slack, Microsoft Teams, Google Chat) notifications and assembled right away. Set up war rooms through on-click conference bridging (Zoom, Webex) and automatically assemble your crisis management team. Get eyes on the issue right away for better vulnerability management.

Engage the right teams right away

Run automatic diagnostics to eliminate false negatives

With CI/CD pipeline integrations or custom jobs run system wide diagnostics with a single click. Identify impacted systems so you can only focus on the parts that demand attention. Get the assurance that you have not missed anything. Pre-define diagnostic tests for major security crisis so you can always be prepared. Approach security threats proactively.

Run automatic diagnostics to eliminate false negatives

Cross team collaboration through service ownership

TaskCall allows all your teams, whether, DevSecOps, DevOps, or ITOps, to all be on the same platform. Visibility is shared across relevant teams, but each team takes ownership of their own processes. Implement division of labor to engage the right experts on each component of your infrastructure and micromanage security incidents for faster resolutions.

Cross team collaboration through service ownership

Data analysis for data security

TaskCall automatically identifies similar incidents that may have happened in the past so teams can identify solutions faster at a time of critical cybersecurity incident while in-depth incident, service and business impact analytics can help identify vulnerabilities ahead of time to reduce future threats. Contain impact before it spreads and ensure system security.

Data analysis for data security

Companies across the globe are driving their operations
with incident response. Don't fall behind.

Service reliability is the core of modern businesses. Elevate your own reliability with the right incident response solution.
Stay protected from unexpected downtimes. Stay ahead of the curve.



On-Call Management
for Modern Dev-Ops

One of the core pieces of maintaining a sophisticated operation is delegation of responsibilities. If one individual ends up doing bulk of the work then the whole process will be slowed down. Their individual efficiency will not hold up to the standard either.

Read more >
Incident Response:
A Digital Solution

Incident response is the process of addressing a technical issue that occurs in a company. It could be business application and database issues, untested deployment releases, maintenance issues, cyber-security attack, network outage or datacenter outage.

Read more >
Customer Call Support in the Age of Remote Working

The problem with old school customer call support is locality. You are tied down to a single phone number and the people present in the office. That is not sufficient. You want to be able to provide customer support at any time and from anywhere.

Read more >

Don't lose money from downtime.

We are here to help.
Start today. No credit cards needed.

81% of teams report response delays due to manual investigation.

Morning Consult | IBM
Global Security Operations Center Study Results
-- March 2023