Get an intuitive view of all the incidents occuring on your system at a given point in time both from the web and the mobile app. Take actions on multiple incidents at the same time. Get team specific view of incidents. Quickly search for incidents with keywords to get more context.
Get elaborate details of what caused the incident, who is responding to it and what services have been impacted by it. Visualize the error through snapshots. Go through individual alerts that were triggered for the incident to get an even better idea. For live call routing, access voicemails left by callers on the body of the incident.
Mobilize your incident response with TaskCall and assemble a response team in a matter of seconds. Run response sets to trigger pre-configured actions and resolutions.
TaskCall automatically identifies business impact incurred from an incident giving improved visibility to overall system health. Subscribe responders and stakeholders to the incident. Keep them posted with updates and drastically reduce interruptions during incident response.
TaskCall uses powerful artificial intelligence to determine similar incidents that had occurred in the past to assist response teams to make a more contextual approach to their response. We will gather all the details you need even before you start your incident response.