Adapt to modern collaboration tools

Team collaboration is the cornerstone of successful incident response. The way teams collaborate to resolve incidents have evolved in recent years with collaboration tools like Slack, Microsoft Teams, Google Chat, Zoom and Webex. They provide agile and effective communication channels during critical situations.

TaskCall integrates with collaboration software and brings incident response right to your team chat and allows you to effortlessly set up virtual war rooms during a critical incident. It facilitates contextualized real-time communication among team members, enabling swift information sharing, decision-making, and coordination of response efforts.

Every second counts during an incident, and TaskCall's collaboration integrations streamline your response communication by offering instant messaging, video conferencing, and file sharing capabilities. Team members can quickly share relevant updates, and collaborate on strategies to mitigate the impact, all within a centralized digital workspace while significantly reducing the mean time to resolution (MTTR).

Enable remote team collaboration

Slack, Microsoft Teams, Google Chat, Zoom and Webex also support remote team collaboration, allowing dispersed teams to work together seamlessly regardless of their physical locations. Coupled with TaskCall's collaboration operations they make a monumental difference in incident response scenarios where experts may be located in different offices, cities, or even countries. Through these platforms, team members can join virtual meetings, share screens to review data and collaborate in real-time, replicating the immediacy and effectiveness of in-person interactions while enhancing the agility and effectiveness of response teams in addressing critical incidents.