Slack

Chat-Ops for the modern IT-Dev teams

Slack has enabled teams to work right from their chat room. Thousands of applications are available to make collaboration and work possible from within the platform.

Use TaskCall's Slack application to handle incidents right from within Slack. We bring incident management to your conversations so you have the context you need to work together towards a resolution. Keep one trail of your incidents and communication.

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Incident management from where your work happens

TaskCall is available on the Slack App Directory allowing users to install and set up the application directly from Slack. A TaskCall account is required to install the application.


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Get notified in Slack immediately when an incident occurs. Reduce your MTTR by initiating an early response effort.

Everyone in the channel will be able to see what is breaking and who is working on it and provide the support needed.

Take your conversations to the next level by handling incidents right from Slack. Enable incident management without having to leave your team chat.

Connect to your services to channels. Receive service specific alerts to each channel so you can engage the right people on the right incidents.

Learn more about Slack

Slack disrupted communication by creating a chatting platform with special attention to the needs of developers. Achieve the most from a conversation through snippets that are easy to read and apps that allows work to happen all from one place. Collaborate with your team more than was possible in the past.


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Companies across the globe are driving their operations
with incident response. Don't fall behind.

Service reliability is the core of modern businesses. Elevate your own reliability with the right incident response solution.
Stay protected from unexpected downtimes. Stay ahead of the curve.



On-Call Management
for Modern Dev-Ops

One of the core pieces of maintaining a sophisticated operation is delegation of responsibilities. If one individual ends up doing bulk of the work then the whole process will be slowed down. Their individual efficiency will not hold up to the standard either.

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Incident Response:
A Digital Solution

Incident response is the process of addressing a technical issue that occurs in a company. It could be business application and database issues, untested deployment releases, maintenance issues, cyber-security attack, network outage or datacenter outage.

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Customer Call Support in the Age of Remote Working

The problem with old school customer call support is locality. You are tied down to a single phone number and the people present in the office. That is not sufficient. You want to be able to provide customer support at any time and from anywhere.

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Don't lose money from downtime.

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81% of teams report response delays due to manual investigation.

Morning Consult | IBM
Global Security Operations Center Study Results
-- March 2023