Retail and Online Businesses

Online businesses need to stay operational 24x7. Any amount of downtime can be detrimental to the growth of the business and its customer base. Ensure that all your systems are up and running at all times by banking on our technology and provide a consistent experience to your customers.

TaskCall Solution

The retail landscape has evolved through increasing automation and connectivity of complex systems. Integrate with all your systems (DevOps, ITSM, etc) and manage incidents from one platform. Without having to dig around, know right away which services have been impacted.

Gain high levels of customer satisfaction with a 100% uptime. Embolden your IT teams with the power of modern incident response and intuitively let your business teams secure a higher revenue.

Keep your systems reliable even when working remotely. Get notified about critical incidents no matter where you are and synchronize a full fledged response effort to revive your system in the shortest possible time.

Make incident management more granular by allowing teams to take ownership of their respective systems leveraged on AI enabled event controlling so they spend less time on incident response and more on innovation.

Companies across the globe are bolstering their operations
with incident response. Don't fall behind.

Service reliability is the core of modern businesses. Elevate your own reliability with the right incident response solution.
Stay protected from unexpected downtimes. Stay ahead of the curve.

On-Call Management
for Modern Dev-Ops

One of the core pieces of maintaining a sophisticated operation is delegation of responsibilities. If one individual ends up doing bulk of the work then the whole process will be slowed down. Their individual efficiency will not hold up to the standard either.

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Incident Response:
A Digital Solution

Incident response is the process of addressing a technical issue that occurs in a company. It could be business application and database issues, untested deployment releases, maintenance issues, cyber-security attack, network outage or datacenter outage.

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Customer Call Support in the Age of Remote Working

The problem with old school customer call support is locality. You are tied down to a single phone number and the people present in the office. That is not sufficient. You want to be able to provide customer support at any time and from anywhere.

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Don't lose money from downtime.

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