TaskCall | Products | Incident Management

Incident Management for Agile Dev-Ops Teams

When an incident occurs, often it is followed by others. Soon enough the impact starts spreading firm wide while dev-ops teams scramble to identify and resolve them. Without an incident management tool some of the incidents can remain unresolved and result in heavy losses for the firm. TaskCall's incident management solution is built keeping such situations in mind. Check incidents in real time from all your systems – databases, applications, software, servers – from one platform. Acknowledge, resolve, snooze, reassign, escalate, post status updates and more from the mobile or the web app. Adapt TaskCall's sophisticated incident management system and drastically reduce system downtime.


Companies across the globe are driving their operations
with incident response. Don't fall behind.

Service reliability is the core of modern businesses. Elevate your own reliability with the right incident response solution.
Stay protected from unexpected downtimes. Stay ahead of the curve.

On-Call Management
for Modern Dev-Ops

One of the core pieces of maintaining a sophisticated operation is delegation of responsibilities. If one individual ends up doing bulk of the work then the whole process will be slowed down. Their individual efficiency will not hold up to the standard either.

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Incident Response:
A Digital Solution

Incident response is the process of addressing a technical issue that occurs in a company. It could be business application and database issues, untested deployment releases, maintenance issues, cyber-security attack, network outage or datacenter outage.

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Customer Call Support in the Age of Remote Working

The problem with old school customer call support is locality. You are tied down to a single phone number and the people present in the office. That is not sufficient. You want to be able to provide customer support at any time and from anywhere.

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Don't lose money from downtime.

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81% of teams report response delays due to manual investigation.

Morning Consult | IBM
Global Security Operations Center Study Results
-- March 2023