Routines allow rotational schedules to be created. They are highly dynamic and can be used to designate on-call roles to large teams with custom requirements. They are the fundamental blocks of on-call management.
Set up the on-call schedule. Add multiple people on-call at the same time if you need to and easily switch between them. Create exceptions for weekends and holidays and define how often the schedules will rotate. Create multiple layers in the same routine to create a full day schedule.
Get a display of the full schedule to readily identify roles on different days and get a better understanding of responsibilities.
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81% of teams report response delays due to manual investigation.
Morning Consult | IBM
Global Security Operations Center Study Results
-- March 2023
