Represent your teams on TaskCall. Map all users to their respective teams and designate the roles they undertake. Compartmentalize incident management for more focused visbility and efficient operations.
Map your teams as they are. Compartmentalize incident management as they are in real life. Control the levels of access and rights members of your team have. Create a virtual environment of your own team.
Service reliability is the core of modern businesses. Elevate your own reliability with the right incident response solution.
Stay protected from unexpected downtimes. Stay ahead of the curve.
One of the core pieces of maintaining a sophisticated operation is delegation of responsibilities. If one individual ends up doing bulk of the work then the whole process will be slowed down. Their individual efficiency will not hold up to the standard either.
Read more >Incident response is the process of addressing a technical issue that occurs in a company. It could be business application and database issues, untested deployment releases, maintenance issues, cyber-security attack, network outage or datacenter outage.
Read more >The problem with old school customer call support is locality. You are tied down to a single phone number and the people present in the office. That is not sufficient. You want to be able to provide customer support at any time and from anywhere.
Read more >Don't lose money from downtime.
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