Features
Conditional Routing
Too many alerts coming from the same source can confuse and overwhelm responders and significantly hamper incident response. TaskCall cancels out unwanted noise by allowing you to define rules to handle alerts based on the payload received and actions to take. Customize the manner in which unimportant alerts are suppressed and related alerts are grouped together so you can work on critical incidents uninterrupted.
Intelligent Grouping
TaskCall takes noise cancellation to the next level by using its artificial intelligence to identify redundant alerts coming in from your system and grouping them with existing incidents to avoid repeated notifications so you can focus on the incident at hand. Reduce interruptions with our capabilities and focus on fast resolution.
Automated Change Detection
As soon as an incident occurs, TaskCall leverages its built-in integrations with your CI/CD pipelines like Github, Gitlab and Jenkins to determine recent changes that may have led to the incident. TaskCall's AIOps labels each change item with insightful time and relevance correlation to help responders contextualize them more to the incident.
Impact Detection
TaskCall's service-based incident response platform, allows its AIOps to increase the observability of incident impact to responders by automatically detecting impact on your infrastructure from incidents. TaskCall brings impact on related and dependent technical services along with those impacting business services to the forefront so responders can identify the root cause faster and prioritize their actions.
Past Similarity Analysis
TaskCall's AIOps automatically identifies other similar incidents that may have happened in the past to help teams learn what steps were taken back then to reach a resolution. Narrowing down the possibilities of a look back approach through similarity analysis can save significant time during an incident response.
Automated Diagnosis and Resolutions
Define repeating diagnosis and resolutions into incident workflows to avoid manual work. TaskCall's powerful incident workflows can run diagnostic tests as soon as an incident occurs so that by the time your team starts investigating all false negatives and secondary impact have been identified. Initiate automated remedies through runbook automation or custom actions and deploy resolutions. Save your DevOps and ITOps from repetitive tasks.
