Tutorials

Suppress repeating alerts

Monitoring tools generate far too many alerts and are not aware of whether you are working on the incident. While you are responding to an incident, getting interrupted continuously by all these unnecessary alerts can be distracting and can significantly slow you down. Reduce these interruptions by automatically grouping similar alerts into one incident or suppressing them all together so you do not get pinged every other minute. TaskCall knows that you are working on the incident and makes sure that you stay focused.

From "services" you can choose to automatically group similar alerts into one incident.

From "conditional routing" you can define after how many repitions within a certain number of minutes should alerts be grouped or suppressed.

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81% of teams report response delays due to manual investigation.

Morning Consult | IBM
Global Security Operations Center Study Results
-- March 2023